Jobs & Volunteering

Learn about opportunities to join our team

Development Officer, Individual Giving

Department: Development

Location: Washington, DC

Supervisor: Director of Development

JRS/USA is seeking an experienced professional to join its Development team as Development Officer, Individual Giving, reporting to the Director of Development. The Development Officer, Individual Giving works as a part of the Development team to raise private funds to support the work of the organization. This includes responsibility for communication with and stewardship of annual and recurring donors, managing digital fundraising campaigns, coordinating special events, supporting volunteer groups, and managing donor facing aspects of gift processing and acknowledgement. The position requires coordination of elements designed to enhance positive relations with all donors.

General Responsibilities

  • Manage cultivation and stewardship efforts for all individual donors, including monthly donors, annual donors, online donors, and event attendees
  • Coordinate closely on gift processing, including management of gift acceptance, creation of accounting batches, signing acknowledgement letters, and managing appropriate online communications
  • Manage online giving tools (Fundraise Up, Website Donate page, social media, etc.)
  • Work with Director of Development and Major Gift Officer to identify and cultivate major donor prospects
  • Manage all aspects of direct mail and online solicitations for quarterly appeals to individual donors
  • Research, design, and implement new donor recognition and cultivation event opportunities
  • Respond to donor inquiries
  • Manage special fundraising events and support outreach events as needed
  • Support the cultivation of specific local “Friends of JRS” groups
  • Coordinate with Development team to ensure proper entry of gifts and timely acknowledgement
  • Manage other aspects of donor relationships including receiving and handling donor inquiries, organizing visits, managing event RVSPs, etc.
  • Support other initiatives taken on by the Development team as needed


  • Bachelor’s Degree in relevant field
  • Minimum of three to five years of Development or directly relatable experience. Prior experience with individual giving, annual giving, and/or online giving preferred.
  • Excellent interpersonal, verbal, written, analytical and organizational skills.
  • The ability to develop and cultivate positive relationships with colleagues, donors, and prospective donors.
  • Excellent attention to detail.
  • Ability to manage time effectively and manage multiple priorities.
  • Excellent computer skills, including Microsoft Office and development software. Experience with Salesforce and related applications a plus.
  • Familiarity with the Society of Jesus a plus.

To apply, submit application via No phone calls, please.

JRS/USA US Mental Health and Psychosocial (MHPSS) Program Manager

Department: Management

Location: El Paso, Texas

Supervisor: Executive Director

Job Description

The Mental Health and Psychosocial Program Manager will plan and implement the new JRS/USA cross-border mental health and psychosocial service program (MHPSS), working in partnership with JRS Mexico on a collaborative cross-border program, developing partnerships with other services providers, and developing programs to provide a range of mental health and psychosocial service activities to support vulnerable asylum-seekers and displaced persons.  This is a full-time position, based in El Paso, Texas.


Program Management

  • Take the lead in planning and establishing a new program providing direct services to refugees, asylum seekers and displaced persons in the El Paso-Ciudad Juarez area.
  • Collaborate with JRS Mexico on development of the program and its implementation.
  • Supervise the delivery of all services within the scope of this program and ensure the overall quality of service provision.
  • Oversee the monitoring, evaluation, and reporting of program activities.
  • Develop, oversee, and manage program budget.
  • Identify staffing needs and recruit and supervise staff as needed.
  • Establish and maintain strong working relationships with appropriate government officials, community and church leaders, colleges, local organizations and networks, and Jesuit networks, staying aware of current local refugee and asylum-seekers’ needs and relevant policies.
  • In coordination with HQ Program and Development Departments, research relevant institutional funders, establish contacts with them and develop grant proposals to support program interventions.
  • Develop and oversee volunteer engagement, including with local or national communities, religious congregations, schools, and universities, including volunteer professionals and opportunities for learning and engaging with programming.

Program Implementation

  • Implement the US MHPSS program in El Paso and Juarez to provide culturally appropriate and sensitive activities for vulnerable refugees and asylum seekers, in partnership with other stakeholders. This may include, among others, psychological first aid, case management, psycho-evaluations, support, or self-help groups, and other recreational and/ or social support activities for the population.
  • Manage caseload of clients receiving specialized psychosocial care.
  • Participate in supervision, case consultation, team and other department, agency, and community meetings as needed.
  • Develop, maintain, and update case management systems, reporting databases, and files; maintain confidentiality of information.


  • Bachelor’s degree in social work or related field required; licensed MSW or Master’s degree in a related field preferred.
  • At least 3-5 years of related experience required as well as prior supervisory experience, preferably in the areas of case management, solution-focused brief counseling and psychological first aid.
  • Experience in program development and management preferred.
  • Knowledge and experience of Mental Health and Psychosocial Programming in the humanitarian context.
  • Experience working with refugee and migrant populations a plus; experience working with these populations in the US and Mexico preferred.
  • Familiarity with IASC guidelines on MHPSS in emergency settings.
  • High knowledge of techniques and experience in group facilitation.
  • Strong management and organizational skills, and ability to work across all levels of management and staff.
  • Self-motivated and strong ability to work with limited supervision.
  • Ability to work with a culturally diverse population and sensitivity to the special needs of multi-cultural refugee and migrant children, adults, and families.
  • Ability to adapt to changing contexts and emerging situations.
  • Excellent oral and written communication and interpersonal skills, including maintaining effective work relationships.
  • Proficient in Word, PowerPoint, Excel, Outlook.
  • Full professional proficiency in English and Spanish, other languages an asset.

To Apply:

Submit application through

JRS/USA is an Equal Opportunity Employer, JRS/USA does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, sexual orientation or any other characteristic protected by the law. We welcome applicants from a diverse spectrum of qualified candidates.